Assalamu Alaikum wa Rahmatullah
In the socio-political environment prevailing in our country today, the general public largely welcomed the sense of stability, which has allowed normal daily commerce and business activity. Of course, there are exceptions. We are focusing on our customers. Logistic Travels & Tours has commissioned a third party research firm to survey.
Logistic Travels & Tours is very conscious about all customers , products and services, to provide us key learning on how to further strengthen our customer service. Our team is working tirelessly to put in place a Customer Relationship Management system to help us get closer to our customers for both acquisition and retention programs.
We are focusing on ethical business practices. We are forming a group-wide Corporate Social Responsibility strategy and guidelines for properly structuring our contributions to society as a good corporate citizen.
Logistic Travels & Tours has been strengthened with a new management team, and new outlet planning is underway.
We are focusing on people development. A number of senior level promotions have been approved, and I congratulate those who have earned their rewards. A group-wide and specific training and development plan has been finalized for the next 6 months. A group-wide salary and benefits review is being done, and the Board Compensation Committee will review that in the coming months.
We are also focusing on growth and new business development.
We are focusing on strengthening our core business.
We are focusing on improving financial management. Logistic Travels & Tours has conducted its preliminary assessment of all business practices to ascertain optimal mechanisms for a group procurement policy, potentially leading to centralized procurement. The Logistic Travels & Tours Financial Leadership Team is attempting to cut operating costs by 20% against budget with the same top line target by eliminating unnecessary expenses.
We are focusing on improving internal efficiencies. We have set in motion the process of assessing our current business processes using an "Integrated Business Planning" model . This is expected to coordinate and bring continuous improvement and alignment between sales, marketing, manufacturing, business planning, forecasting, financial planning, and HR planning.
I am confident that all the initiatives I have mentioned, and many which I could not list here, are all going to be carried out by you with utmost diligence, dedication, and commitment, as we endeavor to maximize shareholder value with socially responsible corporate citizenship.
M.Burhan Uddin Sarker (Pavel)
Chief Executive Officer