Eastern Bank Limited in Dhakhinkhan, Dhaka

We have turned 25 in August 2017. This is by any measure a great milestone in the life of a company. This demands retrospection, taking stock of what has been achieved and setting eyes on future.

The world of business is changing fast and in fundamental ways. The future is on us faster than expected. It is difficult to predict what lies ahead and getting prepared for future course of action. Every day we experience rapidly evolving customer needs, faster leveling of competitive advantage, greater regulation, and ever-changing nature of technology and risk. The greatest challenge is coming from the frontiers of tech innovation.

In this constantly changing business environment, we pursue efficient cost management, promote consistent productivity gains through seamless coordination between business functions, and focus our attention on widening our banking horizon to deliver sustained growth.

To survive and also to sustain in this ever changing business environment it requires not only leveraging on core competencies, but also thinking out-of-the-box and bending and redefining horizons. With already successful operation in Hong Kong, a foothold in Myanmar, and windows soon to be opening in Guangzhou, China and Kolkata and Guwahati in India, we are widening our banking horizon to become a regional bank.

Our business is founded on ethos of leveraging strengths, rising to the challenges of the volatility of markets, pursuing best corporate governance and having a culture of best processes and consistent improvement. Having the ability to adapt to changes is our core competence and strength for a balanced growth. Our State-of-the-art IT solutions is one of the key sources of our strength. The PCIDSS certificate of compliance that has been awarded to us in 2016 and reaffirmed last year by world's most renowned cyber security leader NCC Group of UK is a tell-tale indication of our emphasis on security of our cards in the market.

Another key area of our core strength is our corporate governance. Effective corporate governance in accordance with high international standards is of paramount importance to Eastern Bank. Our system of corporate governance provides the basis for the responsible management, transparency of processes and compliance to regulatory bodies with a focus on sustainable value creation. Our continuous effort to adopt and adapt to international best practices in corporate governance has been recognized by Institute of Chartered Secretaries of Bangladesh (ICSB). We have got recognition for last three consecutive years at the ICSB National Award for Corporate Governance Excellence award.

Our relentless effort to upgrade and update on every account of standardization is reflected in our Operations department's recent ISO 9001: 2015 certification.

The third source of our strength is service excellence. In retail banking we are now regarded as a leader in the market. The Singapore-based Asian Banker Awards for Excellence in Retail Banking found our performance as a retail bank at par with the best in banking. We have been awarded with the Best Retail Bank in Bangladesh accolade for the last five consecutive years since 2013.

The rating by a top global agency like Moody's in March 2016 was a high point in our journey to excellence. Moody's has assigned us Ba3 rating with stable outlook. EBL is the first company in the country to achieve this commendable feat. Moody's has also vested their confidence in us for the second year this year by reconfirming Ba3 ratings with stable outlook.

In 2016 the jury of Euromoney Awards for Excellence conferred the Best Bank in Bangladesh for its professionalism, prudence, and growth. It also referred EBL's depleting NPL ratio as mark of health. We have repeated the performance in 2017 by winning Euromoney Best Bank in Bangladesh award for the second consecutive year.

We have in our silver jubilee year also won all major national and international awards including Best Corporate and Investment Bank accolade from Asiamoney and Best Bank in Bangladesh by FinanceAsia.

Our CRISL credit rating has also bettered this year as we were upgraded one notch up from AA to AA+. All in all, this all-round performance sums up our passion for performance and hunger to better our ratios consistently and sustainably.

 

In Business Since: 1992

Hours of Operation

Saturday

Closed

Sunday

10:00 am
to
4:00 pm

Monday

10:00 am
to
4:00 pm

Tuesday

10:00 am
to
4:00 pm

Wednesday

10:00 am
to
4:00 pm

Thursday

10:00 am
to
4:00 pm

Friday

Closed

Map

Reviews

4.00

Total 3 Ratings

Write your review
Sajol Kumar Das

Sajol Kumar Das
Guest

Review on April 12, 2018

Not that much busy branch. Though it is a privet bank so service is appreciating.

Sam Azgor

Sam Azgor
Guest

Review on April 12, 2018

Private bank service first

sana ullah

sana ullah
Guest

Review on April 12, 2018

Average medium service.